PlatformCompliance

Keep the consent, access and audit records that monitoring requires

Lawful monitoring needs proof that people were told, that consent was recorded, that access was controlled and that changes can be shown. Mera Work keeps a record of the consent capture date for each member, who changed which setting, and who viewed what.

The path of your team's data, with the control at each step.
  1. Your notice Given under your policy
  2. Consent date Held for all members
  3. Settings History Who changed what, and when
  4. Tracker audit Who viewed which screens
  5. Category Audit Label changes
  6. Your compliance file Ready when asked

What Mera Work records for your compliance file

Consent, per person

A consent capture date is held for all members in My Team, so you can show who was told and when.

Setting changes

Settings History records who changed which setting, the old value, the new value and the time.

Views of a screen

The Tracker audit lists who viewed screenshots and live streams, for whom, over any date range.

Label changes

The Category Audit records changes to productive and unproductive labels, so a report is always explainable.

How the controls work

01

People are told, and it is recorded

Interactive mode shows the agent to the person. The consent capture date sits against the member. Where your legal position allows stealth mode, no acceptance is captured from the person at install on Windows or Linux, so consent rests on your own policy and the consent capture date. You decide the notice you give, and Mera Work records the date it was given.

  • Consent capture date per member
  • Interactive mode visible to the person
  • Notices and permissions are the customer's responsibility, as the terms set out
02

Access is limited and logged

Roles and hierarchy decide who sees what. Managers see their own teams. Custom roles narrow it further. Downloads of screenshots go through a request and an approval. What a manager looks at is in the Tracker audit.

  • Role based access with custom roles
  • Report Access per user or department
  • Download requests approved and recorded
  • Tracker audit of screenshot and live stream views

The Tracker audit shows who viewed a person's screenshots or live screen, and when.

03

Data is kept for a defined period

Customer data is retained on a rolling 90 day basis during the subscription, and screenshots for up to three months, after which older data may be deleted. Reports can be exported. Under the terms, you are the data controller and AAPNA Infotheek Private Limited is the data processor.

  • Rolling 90 day retention during the subscription
  • Screenshots kept up to three months
  • Export on request
  • Customer is data controller, AAPNA is data processor

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Compliance for teams outside India

Mera Work is used by companies with people in several countries. The same controls apply wherever your people work: notice, consent, limited access, audit trails, defined retention and the ability to export or delete. Here is how they map to the rules your team may work under. This is a general guide. Take legal advice for your own situation.

European Union, GDPR
Employee monitoring needs a lawful basis, a privacy notice and proportionality, often with a data protection impact assessment. Mera Work's consent dates, per person switches, blur, retention limits and audit trails support that assessment. You are the controller; AAPNA is the processor under the terms.
United Kingdom, UK GDPR and the ICO guidance
The ICO expects monitoring to be necessary, transparent and no more intrusive than needed. Interactive mode, Work Mode pauses, scoped access and the Tracker audit help you show that.
United States
Rules vary by state. New York, Connecticut and Delaware require written notice of electronic monitoring; California's CCPA and CPRA give employees rights over their data. Mera Work's consent capture date, export on request and defined retention support those obligations.
Australia
Workplace surveillance laws in New South Wales and the Australian Capital Territory require notice before monitoring computer use. The consent capture date and interactive mode are the records to keep.
Singapore and other PDPA style regimes
Consent, purpose limitation and reasonable protection are the core duties. Screenshots limited by interval, blur and role, plus retention of 90 days, keep collection proportionate.
Anywhere
Tell people what is monitored and why, keep monitoring to work time on work devices, limit who can see the record, and keep it only as long as you need. In Mera Work, those are all settings you control.

Where Mera Work stands on the rules that apply

India, DPDP Act 2023
Mera Work provides controls that support compliance with the Digital Personal Data Protection Act to the extent it applies. Lawful use, notices and consent remain the customer's responsibility.
Data protection roles
The customer is the data controller. AAPNA Infotheek Private Limited is the data processor.
Legal documents
The terms of service, privacy policy, service level agreement and refund policy are published on this site and were last updated in August 2026.
Certifications
AAPNA Infotheek holds ISO/IEC 27001 (information security), ISO 9001:2015 (quality management) and CMMI Maturity Level 3 certificates for its software services. Details and validity are shown below.
Your responsibilities
Customers give the notices and obtain the consent their local laws require, and use stealth mode only where the law allows it. Mera Work provides the controls and records that support compliance.

Certified processes behind the product

Mera Work is built and operated by AAPNA Infotheek Private Limited, whose software services are certified for information security, quality management and process maturity.

ISO/IEC 27001

Information security management

Certified by
QRO Certification LLP
Certificate
305024100125IS
Valid until
30 September 2027

ISO 9001:2015

Quality management

Certified by
KVQA Certification Services
Certificate
KDACQ202403166
Valid until
28 March 2027

CMMI Maturity Level 3

Management and leadership

Certified by
Euroglobe Registrars
Certificate
183976
Valid until
3 June 2027

Certificates cover AAPNA Infotheek's design and development of enterprise applications, quality assurance, automation, mobility and business intelligence services. Copies with scope and validity are available for your procurement file on request.

Common questions about compliance

Is employee monitoring legal in India?

Monitoring work devices is common practice, and lawful use depends on notice, consent, proportionality and your own policy. Mera Work records consent capture dates and who viewed screenshots and live streams, so you can show what was done. It does not replace legal advice.

We have people in the EU, the UK and the US. Can we use Mera Work?

Yes, with the notices and lawful basis those rules require. The controls that support them, consent dates, per person switches, blur, scoped access, audit trails, retention and export, are the same wherever you operate. See the section above for how they map to the regimes.

Does Mera Work capture personal data beyond work activity?

It records time, activity levels, apps and sites in use and screenshots at your interval. Typed content, messages and passwords stay private, and camera and microphone are not used.

How long is data kept?

On a rolling 90 day basis during the subscription, with screenshots for up to three months. Exports are available on request.

Can we prove who viewed a screenshot?

Yes. The Tracker audit lists screenshot and live stream views with the viewer, the person viewed and the time.

Are you ISO certified?

AAPNA Infotheek, which builds and operates Mera Work, holds ISO/IEC 27001 and ISO 9001:2015 certificates and a CMMI Maturity Level 3 certificate for its software services. Certificate numbers and validity are on this page, and copies are available for your procurement file.

Keep the records monitoring requires, automatically

Consent dates, setting changes and views, recorded automatically.

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