PlatformHow it works
A small agent on your computers, a dashboard for managers
The agent runs on your work computers and records the working day. What it records goes into a record for your organisation. The dashboard, the reports, the API and the manager app all read from that record.
- Windows
- macOS
- Linux
How work on the computer reaches the dashboard
The agent works through the same steps all day. The steps follow settings you control in the dashboard.
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01
Keyboard and mouse activity is counted
The agent counts keyboard and mouse activity in a capture window. It keeps the count, so what people type stays private.
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02
The app or website in use is noted
The agent notes which application or website is in use and for how long. Your labels decide whether that time is productive, unproductive or neutral.
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03
Quiet time becomes idle time
When there is no keyboard or mouse activity for the idle interval you set, the time is recorded as idle. Time away from the computer can be claimed later as work.
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04
A screenshot is taken, if you switched it on
A still capture at the interval you set, blurred to the level you set, only for the people with Capture Screenshot on. Screenshots are captured from a maximum of two displays: the primary display and one extended display.
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05
Records are kept on the computer first
If the connection drops, the agent keeps recording on the device, screenshots included. Nothing is lost while a laptop is offline.
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06
The record uploads and the dashboard fills
When the computer is connected, the record uploads to your organisation. Offline time shows as its own state, next to active, idle and away.
What is inside the agent
An installer for your platform. The same agent runs in interactive mode, where the person sees it, or in stealth mode where your legal position allows it.
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01
Mode
Interactive or stealth. Where an admin enables it, Work Mode lets a person pause tracking.
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02
Rules from the dashboard
Idle interval, capture window, screenshot interval and blur, shifts, stop timer and cut off time.
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03
Capture
Active, idle, away and offline time, activity counts, apps and websites, screenshots.
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04
Local store
Holds the record on the computer while it is offline.
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05
Upload
Sends the record to your organisation when the computer is connected.
On macOS the person grants Accessibility and Screen and System Audio Recording permissions in both modes.
Settings you control for all parts of the record
General Settings hold the organisation wide rules. User Default Settings decide what a new person gets. Bulk Configuration changes a team, a department or a spreadsheet of members at once.
- Settings History records who changed what and when.
- The consent capture date is held for all members.
Start with a computer or roll out to the whole company
You can see your first day of data on the day you install.
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01
Create the workspace
Sign up, name the organisation, add departments and locations.
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02
Add people
Individually or from a spreadsheet. People get a manager and a role.
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03
Install the agent
Send the installer, or push it silently with Group Policy or Intune.
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04
Set the rules
Idle interval, screenshot interval and blur, labels for apps and websites, alerts. The dashboard fills from there.
- windows
- .exe .msi
- macos
- macOS 11 and later
- linux
- .deb .rpm
- silent install
- Active Directory, Group Policy, Intune
- install rights
- admin
- upgrades
- My Team shows the agent version; an admin can request an upgrade
Install the agent on two computers to see it working. Start free →
Technical summary
Agent
- Windows
- Windows 11
- macOS
- macOS 11 and later
- Linux
- Ubuntu, Debian, RHEL, Fedora, CentOS
- Modes
- Interactive and stealth builds on all platforms
- Displays
- Primary display plus one extended display captured
Deployment
- Packages
- .exe, .msi, .deb, .rpm
- Silent install
- Active Directory, Group Policy, Intune
- Install rights
- Admin
- Upgrades
- Requested by an admin from My Team
Network
- Connections
- VPN, proxy and VDI
- SSL inspection
- May need an allowlist; support can advise
- Offline
- Recorded on the device, uploaded on reconnect
People and devices
- Devices
- Several per person, and shared devices
- Time zones
- Several, set per person
- Manager app
- iOS and Android, for team activity, presence and productivity
- Tracked devices
- Windows, macOS and Linux computers
Explore the platform
How Mera Work keeps records, protects data, hosts it and connects to your systems.
Common questions about how Mera Work works
Does Mera Work slow computers down?
The agent is built to run lightly in the background. The free trial lets you check it on your own machines before you roll it out.
Do we need admin rights to install it?
Yes, admin rights are needed to install the agent. IT teams usually push it silently through Group Policy or Intune.
Can people see that the agent is running?
In interactive mode, yes. Stealth mode runs silently where your legal position allows it. On macOS, Apple does not allow apps to be fully hidden, so a notice can show when screen viewing is active.
What happens if someone is offline?
The agent keeps recording on the device, including screenshots, and uploads when the connection returns.
Can people pause tracking?
Where an admin enables Work Mode, yes.
Which devices does the agent run on?
Windows, macOS and Linux computers. Managers can follow the team from the Mera Work app on iOS and Android.
Try Mera Work with your team
Install the agent on two computers and see the first report the same day.
