IntegrationsWati

Mera Work and Wati

Keep employees informed through WhatsApp notifications. Wati enables businesses to communicate through the WhatsApp Business Platform. Mera Work can use Wati to send configured employee notifications through WhatsApp, so relevant work related updates reach people through a familiar communication channel.

How Mera Work fits together: work computers run the agent, the agent sends its record to your organisation, and the dashboard, reports, API and manager app read from that record.
Configured in Mera Work
  • Workflows
  • Triggers
  • Message content
Your Mera Work recordConfigured notifications
IntegrationWati
Sent through Wati
  • WhatsApp message
  • Recipient
  • Details
  • Date and time

What the integration enables

WhatsApp notifications

Deliver configured messages through Wati.

Timely communication

Send notifications when supported workflows or configured triggers occur.

Employee communication

Use WhatsApp to communicate relevant work related updates.

Automated workflows

Reduce manual message sending where automation is configured.

Consistent messaging

Use approved message templates where required by WhatsApp.

How the integration can help

An organisation can configure Mera Work to send employees relevant notifications through Wati.

For example, a configured workflow could notify an employee about a work related update or reminder. The message content and trigger conditions depend on the configured workflow.

Data shared with Wati

The information used when Mera Work sends a notification through Wati.

Notification content

Recipient Information
Information used to identify the intended recipient
Employee Identifier
Employee identifier, where included in the workflow
Notification Message
Message content sent to the employee
Notification Details
Relevant information included in the configured notification
Attendance Information
Attendance related values included in a notification, where applicable
Working Time Information
Working time values included in a notification, where applicable
Date or Time Information
Relevant date or time values included in the message, where applicable

Common questions about Mera Work and Wati

What does the Mera Work and Wati integration do?

It enables configured employee notifications from Mera Work to be sent through Wati using the WhatsApp Business Platform.

Can notifications be sent automatically?

Yes, where an automated workflow and its triggers have been configured and supported.

What information can a WhatsApp notification contain?

The content depends on the configured message and workflow. Notifications can contain relevant work related information supported by that configuration.

Does Wati provide workforce productivity reports?

Wati is used as the communication channel for configured notifications. Mera Work remains the platform for its workforce productivity and reporting capabilities.

Are WhatsApp message templates required?

Template requirements depend on the message type and applicable WhatsApp Business Platform rules.

Keep your team informed on WhatsApp

Try Mera Work in the free trial, then ask how notifications connect to Wati.

Rated by customers on independent review sites

300+ organisations worldwide that run on Mera Work

Read their stories See all clients